Privacy Policy
Last Updated: September 2026
This Privacy Policy explains how EMI Web.in, operated under its parent business Yellow Petals, collects, uses, stores and handles personal information when you visit our website, contact us, request a quotation, purchase our services or communicate with us.
We respect your privacy and aim to collect and use personal information only for legitimate business, service, communication, verification and legal purposes.
1. WHO WE ARE
EMI Web.in is a website design and digital services brand operated under its parent business Yellow Petals.
For privacy-related queries:
Phone / WhatsApp: +91 7439885398
Email: talk@emiweb.in
Business location: Kolkata, West Bengal, India
2. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information such as:
Contact Information
Name
Phone number
WhatsApp number
Email address
Business name
Business address
Contact preferences
Website Project Information
Business description
Products and services
Website requirements
Logo and brand information
Images
Written content
Product information
Pricing information
Other information voluntarily provided for website development
Payment Information
We may retain information necessary to identify and reconcile payments, such as:
Payment date
Amount
Transaction reference
Payment method
Payer name
Relevant payment confirmation
We do not need or request your card PIN, banking password, UPI PIN or other confidential banking credentials.
You should never send such information to us.
3. IDENTITY AND DOMAIN VERIFICATION INFORMATION
For domain registration, hosting arrangements or identity verification, we may be required by a domain registrar, hosting provider, domain registry or other authorised service provider to obtain identity or verification information.
Depending on the circumstances, this may include:
PAN Card
Aadhaar Card
Voter ID
Other government-issued identification
Email verification
OTP verification
Other information required by the relevant registrar or service provider
Such information will be requested only where reasonably required for the relevant purpose.
Customers should not send identification documents unless specifically requested through an official EMI Web.in communication channel.
4. WHY WE COLLECT INFORMATION
We may use personal information for purposes including:
Responding to enquiries
Providing quotations
Communicating with customers
Designing and developing websites
Registering domains
Arranging hosting
Managing website services
Processing and reconciling payments
Providing customer support
Managing renewals
Verifying identity where required
Preventing fraud or misuse
Maintaining business records
Meeting legal or regulatory requirements
Communicating important service information
Providing digital marketing services where requested
5. DOMAIN AND HOSTING PROVIDERS
Where a domain or hosting service is arranged for a customer, relevant information may need to be shared with the applicable third-party provider.
Such providers may include domain registrars, hosting companies, domain registries and other infrastructure providers.
The information shared will depend on what the relevant provider requires.
The third-party provider may process the information under its own privacy policy and terms.
6. THIRD-PARTY SERVICE PROVIDERS
Our services may involve third parties such as:
Domain registrars
Hosting providers
Payment service providers
Google
Meta
Email providers
Website software providers
Plugins
APIs
Analytics services
Security services
These providers may process information according to their own terms and privacy policies.
We do not control the privacy practices of independent third-party providers.
7. WEBSITE USAGE INFORMATION
Our website or service providers may automatically collect certain technical information, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring pages
Approximate usage information
Website interaction data
This information may be used for:
Website security
Performance
Analytics
Troubleshooting
Improving the website
Preventing abuse
8. COOKIES
EMI Web.in may use cookies or similar technologies for purposes such as:
Website functionality
Analytics
Security
Performance
Advertising measurement
Improving user experience
Where third-party advertising or analytics services are used, those providers may place or access cookies according to their own policies.
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
9. WHATSAPP AND COMMUNICATION
Customers may communicate with EMI Web.in through WhatsApp.
WhatsApp is operated by an independent third party.
Information exchanged through WhatsApp is subject to WhatsApp’s own policies and technical systems.
EMI Web.in does not control WhatsApp’s infrastructure.
10. HOW WE USE YOUR INFORMATION FOR MARKETING
If you contact us regarding our services, we may communicate with you regarding:
Your enquiry
Quotations
Website development
Payment reminders
Renewals
Service updates
Related services
Where marketing communication requires consent under applicable law, we will follow the applicable requirements.
You may contact us if you no longer wish to receive promotional communications.
11. PAYMENT INFORMATION SECURITY
EMI Web.in does not ask customers to provide:
UPI PIN
ATM PIN
Internet banking password
Credit-card PIN
Debit-card PIN
OTP for making a payment
An OTP may be required by a domain registrar, hosting provider or other authorised third-party service for account/domain verification.
Customers should verify the purpose of any OTP before sharing it.
12. STORAGE AND SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no online system can be guaranteed to be completely secure.
We cannot guarantee absolute security against:
Hacking
Malware
Cyberattacks
Device compromise
Internet interception
Third-party security incidents
Hosting failures
Other events beyond reasonable control
13. RETENTION OF INFORMATION
We retain information for as long as reasonably necessary for the purpose for which it was collected, including:
Providing services
Maintaining customer records
Payment reconciliation
Domain/hosting management
Resolving disputes
Legal compliance
Accounting and tax requirements
Security and fraud prevention
Where information is no longer required and there is no legal or legitimate reason to retain it, it may be deleted or securely disposed of in accordance with applicable requirements.
14. ID DOCUMENT RETENTION
Where identification documents are collected for domain or hosting verification, their handling may depend on:
The requirements of the registrar
The hosting provider
Domain registry requirements
Legal requirements
Verification requirements
We will seek to avoid retaining identification information longer than reasonably necessary for the applicable purpose, subject to legitimate business and legal retention requirements.
15. CUSTOMER WEBSITE DATA
Where EMI Web.in hosts or manages a customer’s website, we may have technical access to information stored on that website as necessary to provide the contracted services.
Customers remain responsible for ensuring that information uploaded to their website is lawful and that they have the necessary rights to collect, publish and process such information.
Where a customer’s website collects personal information from its own visitors, the customer is responsible for having appropriate privacy notices, consent mechanisms and other legally required arrangements for their own website.
16. CHILDREN’S INFORMATION
Our services are intended for businesses and general users.
We do not knowingly seek personal information from children for purposes unrelated to providing the requested service.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.
17. DATA SHARING
We may disclose personal information where reasonably necessary:
To provide requested services
To domain and hosting providers
To payment/service providers
To technical service providers
To professional advisers
To prevent fraud
To comply with law
To respond to lawful requests from authorities
To protect our legal rights
We do not sell customer personal information as a business commodity.
18. DATA TRANSFERS
Some third-party service providers used in connection with website, hosting, analytics, communication or marketing services may process information outside India.
Where this occurs, processing may be subject to the provider’s own terms, infrastructure and applicable legal requirements.
19. YOUR REQUESTS
Subject to applicable law and the stage of implementation of relevant data-protection requirements, you may contact us regarding personal information associated with your interaction with EMI Web.in.
Requests may include questions concerning:
Information we hold
Correction of inaccurate information
Withdrawal of applicable consent
Deletion where legally permissible
Other privacy-related concerns
Requests may require reasonable verification of identity to prevent unauthorised access to another person’s information.
20. ACCURACY OF INFORMATION
Customers are responsible for providing accurate information.
If you provide incorrect or outdated information, certain services such as domain registration, payment reconciliation, communication or website publication may be affected.
21. EXTERNAL LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites.
Users should review the privacy policy of any third-party website they visit.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Technology
Third-party providers
Applicable law
Data-protection requirements
The latest version will be published on this website.
23. CONTACT
For privacy-related questions, requests or concerns:
EMI Web.in
Operated by Yellow Petals
Phone / WhatsApp: +91 7439885398
Email: talk@emiweb.in
Business location: Kolkata, West Bengal, India